SHIPPING POLICY

  • The products are our responsibility till it reaches you safe and sound 

  • Shipping costs are included in the MRP of the products

  • Cash on Delivery is not available 

  • Our dispatch timelines are clearly mentioned in each article. You should receive your items in 5-7 days from the date of dispatch

  • The delivery may take longer in case of a remote location or any other special condition. 

  • We shall get in touch with you in case your delivery address is not serviceable for any reason.

  • International Shipping (outside India) :

  1. This website does not take cater to shoppers outside India

  2. We would request international shoppers to visit our Etsy page https://www.etsy.com/in-en/shop/ToucanByGinni 

RETURN & EXCHANGE POLICY

  • We do not accept exchange or return of the products once shipped

  • In case the items received by the customer reach them broken, we will resend the products to the customer at our cost

 
Ginni's Pottery

B-8-D, Gangotri Enclave 

Alaknanda, New Delhi

India-110019

Call or WhatsApp:   +91- 9716299451

Call or WhatsApp:   +91-9716299451

Email:  ginnispottery@gmail.com

MON - FRI:  7am - 10pm

SATURDAY:   8am - 10pm

SUNDAY:   8am - 11pm

FAQ / Shipping & Returns /
Store Policy /
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