SHIPPING POLICY
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The products are our responsibility till it reaches you safe and sound
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Shipping costs are included in the MRP of the products
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Cash on Delivery is not available
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Our dispatch timelines are clearly mentioned in each article. You should receive your items in 5-7 days from the date of dispatch
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The delivery may take longer in case of a remote location or any other special condition.
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We shall get in touch with you in case your delivery address is not serviceable for any reason.
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International Shipping (outside India) :
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This website does not take cater to shoppers outside India
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We would request international shoppers to visit our Etsy page https://www.etsy.com/in-en/shop/ToucanByGinni
RETURN & EXCHANGE POLICY
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We do not accept exchange or return of the products once shipped
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In case the items received by the customer reach them broken, we will resend the products to the customer at our cost