Shipping policy

Shipping

We ship pan-India but the shipping costs and timelines vary with location. On receiving the order, your piece will be dispatched within 5-7 days. In case we run out of stock and have missed on updating our website, we will inform you within 24 hours. You will have the option of either cancelling the order and get a refund or a reasonable timeline will be shared with you for the completion and dispatch of the order. You will get an update with the tracking link via SMS and email once the order is dispatched. For custom orders, the timelines will be discussed according to the order requirements. 

 

International Orders:

Yes! We ship internationally at an additional shipping cost as per the location and shipping charges. Kindly contact me at ginnispottery@gmail.com for the estimated shipping cost for your location!